Terms of Service

Acceptance of Terms

By engaging Wedding Thalambras for photography or videography services, you ("Client") agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Wedding Thalambras ("Company," "we," "us," or "our").

If you do not agree to these terms, please do not book our services. Your booking confirmation serves as acceptance of these terms.

Services Description

Photography Services

Wedding Thalambras provides professional wedding photography and videography services including:

• Candid wedding photography
• Cinematic wedding films
• Pre-wedding photography sessions
• Bridal portrait sessions
• Wedding albums and prints
• Additional services as specified in individual contracts

Service Customization

All services are customized based on client requirements and are detailed in individual service agreements. The specific deliverables, timeline, and pricing are outlined in your personalized contract.

Booking and Payment Terms

Booking Process

• All bookings require a signed contract and advance payment
• Dates are reserved only upon receipt of the booking fee
• Verbal agreements are not binding; written contracts are required
• We reserve the right to decline any booking request

Payment Schedule

• Booking Fee: 30% of total package cost (non-refundable)
• Pre-Wedding: 50% due 2 weeks before pre-wedding session
• Final Payment: Remaining balance due 1 week before wedding date
• Additional Services: Payment due as specified in contract

Payment Methods

We accept payments via:

• Bank transfer (NEFT/RTGS)
• UPI payments
• Cheque (subject to clearance)
• Cash (for amounts under ₹50,000)

Late Payment

Late payments may result in:

• Delayed delivery of final products
• Additional charges (2% per month on outstanding amount)
• Cancellation of services for payments overdue by 30+ days

Client Responsibilities

Information Provision

Clients must provide:

• Accurate wedding timeline and venue details
• Contact information for key family members and vendors
• Special requirements or restrictions at venues
• List of must-have shots and important moments
• Any changes to plans at least 48 hours in advance

Venue Coordination

• Ensure photographer access to all ceremony and reception areas
• Coordinate with venue management for photography permissions
• Inform us of any photography restrictions or guidelines
• Provide adequate lighting and power access when required

Timeline Adherence

• Maintain agreed-upon wedding timeline
• Notify us immediately of any schedule changes
• Ensure key family members are available for planned shots
• Respect photographer's need for meal breaks and rest periods

Our Responsibilities

Professional Service

Wedding Thalambras commits to:

• Arrive punctually and professionally dressed
• Bring backup equipment and qualified assistants as needed
• Capture all key moments as outlined in the contract
• Maintain professional conduct throughout the event
• Respect cultural and religious customs

Quality Standards

• Deliver high-quality, professionally edited images
• Maintain consistent style and aesthetic
• Ensure proper exposure, focus, and composition
• Provide images in agreed-upon formats and resolutions

Backup and Security

• Maintain multiple backups of all captured content
• Use professional-grade storage and backup systems
• Secure handling of all client data and images
• Maintain backups for minimum 1 year after delivery

Cancellation and Rescheduling Policy

Client Cancellation

• 90+ days before wedding: 50% refund of total amount paid
• 60-89 days before wedding: 25% refund of total amount paid
• 30-59 days before wedding: No refund, but 50% credit for future services
• Less than 30 days: No refund or credit

Rescheduling

• One free rescheduling allowed if done 60+ days in advance
• Rescheduling within 60 days subject to ₹10,000 fee
• New date must be within 12 months of original date
• Rescheduling subject to photographer availability

Company Cancellation

If we must cancel due to illness, emergency, or unforeseen circumstances:

• Full refund of all payments made
• Assistance in finding alternative photographer
• No liability beyond refund amount

Delivery and Timeline

Delivery Schedule

• Sneak Peek: 24-48 hours after wedding
• Full Gallery: 4-6 weeks after wedding
• Wedding Film: 6-8 weeks after wedding
• Albums & Prints: 8-12 weeks after approval

Delivery Methods

• Digital galleries via secure online platform
• High-resolution download links
• USB drives for large collections (additional cost)
• Physical albums and prints via courier

Extended Timeline

Delivery may be extended due to:

• Peak wedding season (October-March)
• Complex editing requirements
• Client-requested revisions
• Technical issues or equipment failure

Copyright and Usage Rights

Copyright Ownership

• Wedding Thalambras retains full copyright to all images and videos
• Clients receive usage rights as specified in the contract
• Images may not be altered, cropped, or edited without permission
• Copyright notice must remain intact on all shared images

Client Usage Rights

Clients may:

• Print images for personal use
• Share on social media with proper credit
• Use for personal wedding announcements
• Create personal albums and displays

Prohibited Uses

Clients may not:

• Sell or license images to third parties
• Use images for commercial purposes
• Remove watermarks or copyright notices
• Claim ownership or authorship of images

Company Usage Rights

Wedding Thalambras reserves the right to:

• Use images for portfolio and marketing purposes
• Share on social media and website
• Submit to photography competitions and publications
• Use for advertising and promotional materials

Liability and Insurance

Limitation of Liability

Wedding Thalambras' liability is limited to:

• The total amount paid for services
• Refund of payments in case of non-performance
• No liability for consequential or indirect damages
• No liability for missed shots due to circumstances beyond our control

Equipment and Technical Issues

• We carry backup equipment to minimize technical failures
• Not liable for equipment failure beyond our reasonable control
• Memory card corruption or data loss covered by backup procedures
• Weather-related issues handled on case-by-case basis

Insurance Coverage

• Professional indemnity insurance maintained
• Equipment insurance for all professional gear
• Public liability coverage for venue incidents
• Coverage details available upon request

Force Majeure

Neither party shall be liable for any failure to perform due to unforeseen circumstances including:

Covered Events

• Natural disasters (floods, earthquakes, storms)
• Government restrictions or lockdowns
• Pandemic-related limitations
• Transportation strikes or disruptions
• Venue cancellations beyond client control
• Serious illness or hospitalization

Remedies

• Rescheduling without penalty when possible
• Partial refunds for services not rendered
• Alternative arrangements when feasible
• Good faith efforts to minimize impact

Dispute Resolution

Informal Resolution

We encourage resolving disputes through direct communication:

• Contact us immediately with any concerns
• We will respond within 48 hours
• Good faith efforts to reach mutually acceptable solution
• Mediation available through neutral third party

Formal Proceedings

If informal resolution fails:

• Disputes subject to jurisdiction of Hyderabad courts
• Indian law governs all agreements
• Arbitration available as alternative to litigation
• Prevailing party entitled to reasonable attorney fees

Modifications and Updates

Contract Modifications

• Changes to individual contracts require written agreement
• Verbal modifications are not binding
• Additional services subject to separate pricing
• Scope changes may affect delivery timeline

Terms Updates

• These terms may be updated periodically
• Existing contracts governed by terms at time of signing
• New bookings subject to current terms
• Significant changes communicated to active clients

Questions About These Terms

If you have questions about these Terms of Service, please contact us:

Acknowledgment

By booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms, along with your individual service contract, constitute the complete agreement between Wedding Thalambras and the client.